Business Office
Frequently Asked Questions
Q. When can I expect a bill?
A. Tuition, fees, room and board are billed twice a year. Charges for the fall semester are billed in July; charges for the spring semester are billed in December.
Q. When is payment due for my tuition bill?
A. The payment due date for each semesters tuition bill is typically 3 weeks prior to the start of classes. Check the Business Office web site for the listing of the due date for a specific semester.
Q. When is the late payment fee accessed?
A. A late payment fee of $100.00 is accessed on undergraduate accounts for payment received beyond the Due Date for the semester. Please refer to your bill or the Buisness Office web site for the semester Due Date. A late payment fee of $75.00 is accessed on graduate accounts for payment received beyond the second week of class.
Q. How will I receive my bill?
A. A paper billing statement is mailed in the student's name to the home address of record, unless the student has submitted an Account Information Release Responsibility form listing an alternate address, responsible party, or opted for Web Statements only.
Q. Can I check the balance of my account online?
A. Yes. A student can log into Web Advisor and request a Statement of Account. By leaving the fields blank and hitting the submit button you will receive a statement for the current semester.
Q. Can I see prior billing information on Web Advisor?
A. Yes, you can log onto Web Advisor and request a Statement of Account for any time period desired by entering the starting and ending date of that time period.
Q. Can a parent check a student's account online?
A. Yes, a parent can access a student's Statement of Account online, provided the student has given the parent parental access to their Web Advisor.
Q. How can a student give a parent access to their Web Advisor?
A. To give a parent access to a student's Web Advisor the student must log into their own Web Advisor and under Miscellaneous Menu select Add/Remove Parental Access. Once the student completes the process the parent will receive an email with their own unique log in information.
Q. What payment options are available for paying my tuition bill online?
A. Payment can be made on the Business Office web site with MasterCard, Discover Card, American Express Card (there is a 2.65% convenience fee for these payment types), or by E-check from a checking or savings account (no fee is charged).
Q. How do I pay my bill by mail?
A. When paying mail, please be sure to include the student's name and student account number on your check. Payments can be mailed to:
Washington College
Business Office
300 Washington Avenue
Chestertown, MD 21620
Q. Can I pay my bill in person?
A. Yes, payment can be made in person at the Business Office located at 409 Washington Avenue, Chestertown, MD 21620. Payment can be made with cash, check, traveler checks or money order. PLEASE NOTE: Credit and debit card payments can not be processed in the office.
Q. Does Washington College offer a payment plan for payment?
A. Yes, a Payment plan is offered through Sallie Mae Tuitionpay that can be used for payment of tuition, fees, room and board. There are 2 types of plans offered. Payment for annual expenses can be made with a $50.00 enrollment fee using either a 12 month plan with payments beginning May 10 of each year, or a 10 month plan with payment beginning July 10 of each year. Payment for individual semester charges can be made with a $35.00 enrollment fee/semester using a 5 month plan with payment beginning July 10 for fall semester charges and December 10 for spring semester charges.
Q. How can I enroll for the college payment plan?
A. You can enroll for a payment plan with Sallie Mae Tuitionpay either online, a link can be found on either the Business Office or Financial Aid Office web pages, or by calling Sallie Mae directly at 800-635-0120.
Q. The payment made this month to Tuitionpay is not reflected on my Statement of Account.
A. Disbursement of payment from Tuitionpay is received 30 days behind your payment to them, i.e. the payment you make for July 10 is disbursed to Washington College on August 10.
Q. What is the Security Deposit?
A. All full time registered students a billed for a Security Deposit with their first bill. The Security Deposit is held the entire time the student is enrolled. Upon leaving the college the Security Deposit is refunded in the student's name to the home address of record provided there are no outstanding charges due to their Student Account. Any outstanding charges will be deducted from the Security Deposit and the remainder refunded. If a student should subsequently return to Washington College, the Security Deposit will be re-billed with the first billing upon their return.
Q. Who can I contact if I have a question about my bill?
A. For tuition billing and general questions you can contact the Business Office at 410-778-7266. If the question is related to a specific item you may want to contact the Department from which the charge originated, as they would have the details related to the charge.
Q. Can I change my assigned meal plan?
A. Meal plan changes can be made through the last day of Drop/Add for each semester. Meal plan changes can be made by contacting either the Student Affairs Office at 410-778-7752 or the Business Office at 410-778-7266.
Q. Do I have to have a meal plan?
A. All resident students are required to carry either a 19 or 14 meal plan unless special waiver is granted by the Dining Services Office for medical reasons.
